Quality, an essential axis in the industry, is a priority for the IDRA Global Industries group in order to affirm the excellence of its work with its customers and to win new ones. We advocate Made In France, therefore, all our creations are made in our workshops located respectively in Erbray in Loire-Atlantique (44).
Our desire to guarantee quality requires the establishment of a quality management system beneficial to the organization of the group. A competent person assigned to this mission and the commitment of our employees are an asset in maintaining this requirement.
This state of mind on the part of each of the collaborators of IDRA Global Industries has consequences on the quality of productions, services, relations and our skills while having as its purpose the optimization of Quality, Cost and Time to meet as fair as possible to our customers. Thus in our internal divisions such as the after-sales service, the design and methods office, the sales department or even our production division, each of our employees pays particular attention to your requests by providing responsiveness and concrete answers. .
This commitment requires an annual adjustment in order to meet the objectives that we have set ourselves. These objectives are presented in 3 points: customer satisfaction, strict application of regulations and proof of continuous improvement in terms of quality.